You know that feeling, when you first glance that hottie across a room and see them a few days later? The butterflies, thinking I want to know more about them? The first stage of your customers journey is similar (except maybe without the butterflies). True awareness...
***UPDATE – THE GROWTH VOUCHER SCHEME IS NOW CLOSED*** The £30m Growth Vouchers scheme closes on 31st March this year but vouchers can be used up to 3 months after being awarded! Growth Vouchers can be used to obtain strategic advice on any of the following...
You need a plumber, what do you do? Chances are these days you do one or both of 2 things…Google plumbers in your area or put a post up on your preferred social network asking for recommendations Local Search Google+ is important for local as well as bigger...
This is something that was big news a few years ago, but I wanted to remind people because it’s an excellent example of good customer service that led to great PR! This is a copy of a couple of letters that have been making the social media rounds creating some...
I had the pleasure of a lovely lunch today at Lussmanns in Hertford. I was at a networking lunch for Isabel Hospice (great to be able to network and help a good cause at the same time). We were fortunate enough to have Andrei Lussmann do a brief speaking slot, which...
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